Lost or stolen cards

If your M&S Credit or Debit Card is lost or stolen, you’ll need to report it without delay.

Call us on 0845 900 0900 or +44 1244 879080 if you’re calling from abroad. Our lines are open 24 hours a day, 7 days a week.

M&S Card Safe

Alternatively, if you have M&S Card Safe, please call Card Protection Plan Limited on 0844 848 5284.

Calls may be recorded for our mutual security, training and monitoring purposes.

Reporting fraud

If you ever have any concerns about security on your account, call us immediately on 0845 900 0900.

Verified by Visa

Get additional security for your M&S Debit Card when you shop online.

Visit Verified by Visa website

Lost or stolen card?

If you have M&S Card Safe call Card Protection Plan Limited on 0844 848 5284. Otherwise, please call us immediately on 0845 900 0900.