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M&S Bank New Fashioned Banking

New fashioned banking

M&S Bank is like no other. It’s entirely designed around you, our valued customers. M&S Bank launched in Autumn 2012, built on the foundations of M&S Money, which provided a range of financial products and great customer service for over 30 years.

What makes us so different?

M&S Bank was established to bring the trusted M&S brand values to banking; we inspire, we innovate, we act with integrity and we're in touch. We call this New Fashioned Banking.

Outstanding service

We aim to put you first and provide straightforward financial products and great customer service. We’re looking to build lasting relationships with everyone who banks with us by being truly focused on you, the customer.

Banking made easy

Our commitment to providing a great customer experience every time you bank with us is what makes all the difference. As our branches are based in M&S stores, we are connected to everything our customers already love about M&S. Plus, we hope you’ll find it more convenient to bank with us, as our branches will be open whenever the M&S stores are open - seven days a week and often late in the evening.

And you’ll find it’s easy to manage your account by getting in touch with our knowledgeable and experienced Customer Services team or logging on to M&S Internet Banking.

News about M&S Bank

Catch up on the latest news releases, or browse through the archives.

Read press releases

Money in stores

Our Bureaux de Change and cash machines are located in M&S stores across the UK.

Use our Bureau locator to find your nearest

How to find us

If you need to visit us, our head office is located in Chester.

Download map and directions

Ask Hannah

Have a question about M&S Bank's products and services? Just ask Hannah, our online virtual assistant.