We use highly sophisticated fraud detection systems and technologies to protect your personal details and your money.
The steps you can take to help to keep your money, computer and identity safe online.
We will never send you emails requesting information about your account, security details, or provide links that go straight to pages that request sign-in details.
If you are suspicious about an email that claims to come from us, don't open it – forward it to email@example.com and then delete it. We take these matters very seriously and will investigate the email in question.
Keep your computer up to date with the latest software and security features.
Your identity is valuable. Find out how to help to protect it – and what to do if your personal details are used fraudulently.
If you ever have any concerns about security on your account, call us immediately on 0845 900 0900.
Get additional security for your M&S Credit Card when you shop online.
If you have M&S Card Safe call Card Protection Plan Limited on 0844 848 5284. Otherwise, please call us immediately on 0845 900 0900.