Get the app

You can access your accounts safely and securely at your convenience

Set up Digital Banking for your credit card by following our step-by-step guide.

Step 1

Register for Digital Banking

To get started you will need to firstly register for Internet Banking to set up your username and password.

You’ll need:

  • Your M&S Credit Card
  • Your credit limit – you'll find this on a recent statement or on the letter that was sent with your M&S Credit Card
  • Your email address

To register for Internet Banking you have to be the main cardholder – this means it's your name that appears on your credit card statements.

Register now(opens in a new window)


Step 2

Download the M&S Banking App

The M&S Banking App is available from the App Store or Google Play. Follow the instructions to set up the app – you'll need your Internet Banking username and password. You'll also receive an activation code by text message.

To download the latest versions of our app you'll need to be running iOS 12.2 or Android 6 or above.

To download on the App Store, click here

To download on Google Play, click here

Step 3

All done

You're now set up to access M&S Digital Banking services. Over the coming months, regular users of the app will be asked to confirm online purchases within the app. We'll let you know when this functionality is available. In the meantime, we'll continue to send a one-time passcode via text message to confirm your purchases.

Find out more about these changes

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Have you thought about switching to digital statements?

It's safe, easy and convenient. You can turn off your paper statements and choose digital statements at any time using the M&S Banking App or within Internet Banking.

Important documents

Digital Banking T&Cs(PDF document)(opens in a new window)(PDF document)(opens in a new window)

You may require Adobe PDF reader to view PDF documents. Download Adobe Reader(opens in a new window)

Have a question about our Digital Banking services?

Just ask our Virtual Assistant to see if it can help

Just ask


The M&S Banking App is available on compatible devices.
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