Awards and achievements
2017Defaqto 4 Star Rating
- M&S Premier Car Insurance
Defaqto 5 Star Rating
- M&S Home Insurance Premier and Standard Cover
- M&S Pet Insurance Premier and Standard Cover
Consumer Intelligence Top 10 Most Trusted Insurance Brand
- M&S Home Insurance
- M&S Car Insurance
Consumer Intelligence Top 10 Customer Satisfaction
- M&S Home Insurance
- M&S Car Insurance
Consumer Intelligence Top 10 Service
- M&S Car Insurance
Consumer Intelligence Top 10 Claims
- M&S Home Insurance
2016MoneySupermarket Supers
- Best for rewards M&S Credit Card
Defaqto 5 Star Rating
- M&S Credit Card
- M&S Home Insurance
Chester Pride
- Headline sponsor of Chester Pride
2015Which?
- Which? Travel Insurance Recommended Provider
- Which? Home Insurance Recommended Provider
- Which? Current Account Recommended Provider
Chester Pride
- Headline sponsor of Chester Pride
Defaqto 5 Star Rating
- M&S Credit Card
uSwitch Credit Card Awards
- Best for customer service
MoneySupermarket Supers
- Highly commended rewards credit card
- Highly commended overall credit card provider
2014Defaqto 5 Star Rating
- M&S Credit Card
2013Which?
- Which? M&S Credit Card Recommended Provider
2012Which?
Defaqto 5 Star Rating
- M&S Home Insurance Premier Cover
- M&S Pet Insurance Premier Cover
2011Which?
Defaqto 5 Star Rating
- M&S Car Insurance Premier Cover
- M&S Pet Insurance Premier Cover
2010Which?
- Which? Home Insurance Recommended Provider
Intelligent Choice Awards
- Customer Service Car Insurance
- Customer Satisfaction Car Insurance
- Customer Service Home Insurance
- Customer Satisfaction Home Insurance
Defaqto 5 Star Rating
- M&S Home Insurance Premier Cover
- M&S Car Insurance Premier Cover
- M&S Pet Insurance Premier Cover
- M&S Travel Insurance Premier Cover
2009Defaqto 5 Star Rating
- M&S Home Insurance Premier Cover
- M&S Car Insurance Premier Cover
- M&S Pet Insurance Premier Cover
- M&S Travel Insurance Premier Cover
2008Your Money Direct awards
- Best Personal Loan Provider
- Best Online Travel Insurance Provider
- Best Credit Card Provider
2007Which? award
- Best Credit Card Provider
- Your Money Direct award
- Best Credit Card Provider
2006Your Money Direct awards
- Best Credit Card Provider
- Best Online Travel Insurance Provider