Apply for an M&S Bank Mortgage

Apply by phone with advice

Get advice on your mortgage by booking an appointment to speak to one of our mortgage advisors.

To find out more or apply for an M&S Bank Mortgage, call us on 0800 923 1536

We're here from 8am-8pm Monday to Friday and 9am-1pm Saturday (excluding bank holidays). Calls may be recorded.

What to expect when you contact us

When you contact us our mortgage advisors can help you understand our range of mortgages and provide a recommendation based on your needs.

  1. Firstly we'll take some details to provide you with a 'Decision in Principle'. This will take around 30-40 minutes, and will give you an indication of how much you may be able to borrow.
  2. We will provide you with advice on our mortgages, and which would suit you, based on an understanding of your requirements.
  3. When you are ready, you can complete your full mortgage application with us over the phone.

What is a Decision in Principle?

A ‘Decision in Principle’ (DIP) provides you with a personalised commitment-free mortgage loan illustration of how much we might be able to lend you.  If you're buying a home it'll give you a clear idea of which properties you may be able to afford. Estate agents will often ask to see a DIP to show that you are a committed buyer.

We do what's called a soft credit check as part of the process. This soft credit check can only be seen by yourself on your credit report and does not affect your credit rating or ability to borrow from other lenders or ourselves in the future, even if we can't lend to you on this occasion. After receiving your DIP you can choose to make an appointment to complete the full mortgage application if you wish.

See our guide for more information on a ‘What is a Decision in Principle’

Before you apply for your Decision in Principle

What you'll be asked for

  • Your income and employment details.
  • Details of your monthly outgoings
  • Current address details, plus your previous address, if you've lived at your current address for less than 3 years

If you decide to go on and complete a full mortgage application, you'll then be asked to provide proof of identity, proof of address and proof of income

Show a full list of outgoings information that will be required

If you’re looking to remortgage we’ll need to know:

  • Start date of current mortgage
  • Monthly mortgage repayment
  • Outstanding mortgage balance
  • Estimated value of current property.

Your sources of income including:

  • Gross basic annual salary
  • Overtime
  • Commission
  • Bonus
  • Any other forms of income.

If you have rental income from Buy to Let properties we’ll need to know:

  • Total number of mortgaged properties
  • Estimated value of portfolio
  • Total outstanding Buy to Let mortgage balances
  • Total portfolio monthly rental income
  • Total portfolio monthly rental payments and associated costs.

If you have other outstanding debts, you’ll need to provide the following details:

  • Lender
  • Balance
  • Monthly payment
  • End date
  • Source of funds for repayment.

You’ll need to provide details of your monthly expenditure. These will include the following costs:

  • Housekeeping, such as food, household products
  • Utilities, such as electricity, water and gas
  • Council tax
  • Buildings insurance
  • Ground rent/service charge
  • Travel costs
  • Lifestyle costs, your ‘everyday’ spending
  • Childcare/school fees
  • TV package
  • Assurance payments, such as life insurance
  • Pension payments
  • Other insurance payments, such as car insurance.

Eligibility criteria

  • You are aged 18 or over
  • You are a UK resident
  • The mortgage is for a residential property located in mainland England, Scotland, Wales or Northern Ireland
  • You are buying a home, moving home or moving your mortgage from another mortgage lender
  • You will only use income in sterling to meet your mortgage repayments

Please note that if you have been declared bankrupt in the last six years or have an outstanding bankruptcy restriction order we won't be able to offer you a mortgage. Our mortgages are also not available to customers in the Channel Islands, Jersey, Guernsey or Isle of Man.

Your home may be repossessed if you do not keep up repayments on your mortgage