Existing customers

Information for existing M&S Bank Mortgage customers

  • Find out about making changes to your mortgage
  • Get in touch

Your home may be repossessed if you do not keep up repayments on your mortgage

Making extra payments

Making overpayments could mean that you save money in interest and you can pay off your mortgage more quickly. Call 0345 002 1127 to find out more.

Overpayment calculator

Mortgage servicing

You may be able to make changes to your mortgage if you have had it for at least 6 months — e.g. change the borrowers’ names, the term or request additional borrowing. Call 0345 002 1127 to find out more.

I need help with payments

If you’re concerned about your financial situation, visit our money worries page or call us as soon as possible on 0345 002 1128.

Learn more if you have money worries

Bank of England base rate change

If you have a tracker mortgage, changes in the Bank of England base rate will affect your monthly repayments. If you require further information please call 0345 002 1127

Moving home

If you've had your mortgage with us for at least 6 months, you may be able to take your loan with you when you move home. Please call us on 0345 002 1127 to find out more.

Existing mortgage deal ending soon?

You could switch to a new rate if your fixed rate period has ended, or will end within the next 3 months. Please call us on 0345 002 1127 to find out more or take a look at our latest rates.

Learn more about our current mortgage rates

Contact us

You can call us on 0345 002 1127. Lines are open 8.30am-5.30pm, Monday to Friday. Calls may be recorded.

M&S Home Insurance

Find out about M&S Home Insurance, underwritten by Aviva Insurance Limited

Find out moreabout M&S Home Insurance

Your home may be repossessed if you do not keep up repayments on your mortgage