Welcome to your local
M&S Bureau de Change
We've made some changes to how we operate in our bureaux. Our store colleagues work more
flexibly, to support our customers where they need us most. This means we may not always have a member
of the bureau team present at all times. To find a list of bureaux currently open, visit our find a
Collecting pre-ordered currency
If the bureau you're visiting doesn't have an M&S colleague present, please use the phone available and a
member of the team will be with you as soon as possible. If you prefer to use your own mobile phone, the
number you need to dial can be found on the cashier's window.
Buying travel money to take away today
If you haven't already ordered currency and need euro or US dollars, you can use your mobile phone or a
tablet to place a SameDay Click & Collect order now. We'll make up your order while you shop and you
can simply return to the bureau to pick up your currency, when you're ready. A member of the team will
be happy to guide you through this, if you need any support.
While euro and US dollars are available in store immediately, other currencies may need to be ordered for
collection at a later date. Please note, a £150 minimum order limit applies to all Click & Collect
Travel Money services, including our SameDay service. If you were hoping to buy less than £150 of
currency, you'll need to wait for assistance from a member of the team.
If your travel plans change
If your travel plans change or you have currency left over after your trip, you'll be able to take
advantage of our buy-back service, available in all of our bureaux. Again, please call for a colleague
if you'd like to take advantage of this service today. They'll be happy to help and answer any queries
you may have.
Thank you for your patience and understanding.
SameDay Click & Collect orders must be placed by 4pm to collect on the same day.
Subject to availability and store opening hours. Cancellation fee and full T&Cs apply.
buy-back service excludes coins and Argentine peso that have not been purchased from M&S Bank.