Support and information can be found on our Covid-19 support page.

To help assist you at peak times, we have updated our telephony opening times, please only call if it is urgent, so we can help those most in need. Please view our contact us page for our current opening times.

We're introducing an NHS and emergency services banking hour, from 6-7pm every day. We'd ask that customers avoid calling us for their routine banking needs during this time.

M&S currency buy-back service

We're very sorry, but as a result of the impact of Covid-19, our bank branches and Bureaux de Change are currently closed.

As soon as we’re able to re-open, we will be able to offer a currency refund for customers who purchased travel money from M&S Bank and are now unable to travel due to Covid-19 following advice from the UK Foreign and Commonwealth Office (FCO).

Customers will be able to exchange their currency for the full amount of sterling originally paid for the currency in any of our bureaux. Find your nearest bureau


Change back what you don't use

When you return from a trip abroad we'll buy back your leftover travel money at the buy-back rate on the day you return it in store. That's all unused notes in any denomination we sell (excludes coins and Argentine peso that have not been purchased from M&S Bank). Proof of purchase may be required so please retain your receipt, just in case.

If you would like to donate your unused foreign currency to charity we have Change4Change collection boxes in store with all the money we collect going to Breast Cancer Now. Since 2007, we have raised over £350,000 for the charity via your Change4Change donations.

Currency Buy rate

Buy back in bureaux

M&S Bureaux de Change are available in over 120 stores nationwide with most open 7 days and many open late into the evening. Please note that we no longer exchange travellers' cheques.

Visiting the UK?

If you're visiting the UK and need some cash, simply visit an M&S Bureau de Change where you can exchange your home currency for pounds sterling.

M&S Travel Money page

CHANGE4CHANGE

If you would like to donate your unused foreign currency to charity we have Change4Change collection boxes in store with all the money we collect going to Breast Cancer Now. Since 2007, we have raised over £350,000 for the charity via your Change4Change donations.

Find a bureau de change

Important documents

M&S Travel Money Terms and Conditions

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What you'll need

UK photographic driving licence, passport or an EU identity card