Support and information can be found on our Covid-19 support page.

To help assist you at peak times, we have updated our telephony opening times, please only call if it is urgent, so we can help those most in need. Please view our contact us page for our current opening times.

We're introducing an NHS and emergency services banking hour, from 6-7pm every day. We'd ask that customers avoid calling us for their routine banking needs during this time.

M&S currency exchange rates

Click & Collect

  • Collect from a local store that is convenient to you
  • Best available M&S Rate
  • Pay now and lock in today's rate
  • Up to 55 days' interest-free credit when you purchase using an M&S Credit Card*

    Representative example: based on an assumed credit limit of £1,200, our 19.9% rate per annum (variable) for purchases gives a representative rate of 19.9% APR (variable). Credit is subject to status.
  • No cash advance fee when you purchase using an M&S Credit Card
Click & Collect(opens in a new window)

* With the M&S Credit Card, you’ll receive up to 55 days' interest-free credit when you pay your balance in full and on time each month.

Buy in store

  • Buy from one of our 120+ bureau de change conveniently located in M&S stores
  • Buy your currency on the day with no appointment (select currencies only)
  • Order currency for pick up if we don't have it in store
Find a bureau(opens in a new window)