M&S current accounts are now closed

Our M&S current accounts closed on 30 September 2021.

Transaction history

We provided your transaction history at account closure, covering a period of up to 5 years. We were not required to provide transaction history relating to any payment transaction that occurred 5 or more years prior to the date of account closure.

Transaction history up to 5 years after account closure

You may request transaction history if your account closed within the previous 5 years. We will normally be able to provide you with a transaction history covering a period of up to 5 years. However, we are not required to provide a payment transaction history in relation to any transaction that occurred 5 or more years prior to the date of your request. For example, if you requested your payment transaction history 3 years after account closure, you would only be entitled to the last 2 years of payment transaction information.

If you no longer hold an account with us, we may firstly ask you to send us identification documentation. Once this is received, in most cases we will issue statements by email within 7 working days.

For both payment transaction history at account closure and up to 5 years after account closure, there may be exceptions that prevent us from providing this information. Please contact us for more information.

If you have any questions, please call us on 0345 900 0900.