How are our services performing?

We always do our best to ensure you receive the best service, but sometimes there may be issues which could affect our service. If you think there might be a problem with our service, you can check this page to see how everything is performing. For more information on each service, open the sections below:


Internet Banking
Internet Banking for M&S Credit Card, M&S Current Account and Everyday Savings Account customers



Telephone Banking
Telephone Banking for all products and services excluding insurance.



Mobile Banking
M&S Banking App for current account customers.



Cash machines
ATMs in M&S stores across the UK.



Card transactions
Payments and purchases using M&S Credit Cards and M&S Debit Cards, including Apple Pay and Android Pay.


If you believe there is a problem with one of our services, please Tweet us @mandsbank or phone us on 0345 900 0900.

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