If you'd like to Tweet us your query, our Social Media Customer Services team are here to help you 24/7.

You can Tweet them @mandsbank.

Please don't Tweet any personal, account or security information as it's not safe to do so.

In order to help, we may need to ask you to email your name and postcode to 247@mandsbank.com so that we can find you on our systems and look into your query.

If we can't solve your query on Twitter – because it would mean disclosing personal information, or if we can't reply in 140 characters – we may ask for your contact number so we can call you to help with your query.

TWITTER, TWEET, RETWEET and the Twitter logo are trademarks of Twitter, Inc. or its affiliates.