Security & fraud advice

Help protect yourself from fraud

Coronavirus fraud

Some fraudsters are trying to exploit the coronavirus outbreak as an opportunity for financial crime

Follow some simple steps to help you identify a transaction on your account

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Find out if a text that looks like it came from M&S Bank is genuine or not

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Stay one step ahead of fraudsters by keeping yourself updated about the latest types of scams

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From password protection to encryption technology, see how we keep your details and money safe

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Follow our hints and tips on how to protect yourself from becoming a victim of fraud

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Keep updated about the most common techniques fraudsters use to gain your information

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Read more about online security and how to protect yourself from fraud and scams

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Submit identity and address verification documents online

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Read more about the changes to online card payments being introduced due to new Payment Services Regulations to help prevent fraud.

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We want our customers to feel safe and secure when using our digital banking services