Lines are open 8am - 9pm Monday to Friday, 9am - 6pm Saturday, 10am - 5pm Sunday and 9am - 5pm Bank holidays. Calls may be recorded for our mutual security, training and monitoring purposes.
Find out how to earn M&S points to spend in M&S.
We’re always available to help when you need it. Call our dedicated claims line on 0844 412 2160.
Leave us your car, home, pet or travel insurance details and we’ll get back to you.