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M&S Home Insurance - My Policy

You can view your M&S Home Insurance policy online. It's easy, convenient and secure.

What you'll need

  • Email address
  • Password
  • Date of birth

View your policy documents If your policy number starts with MHO

If your policy was previously underwritten by AXA you will need to re-register to view your policy document.

Renewing your policy

You can renew your policy without logging on to the home insurance online service.

To access your documents online you will need to log in after you have renewed your policy.

Renew your policy Renew your policy

Making a claim

If you’re registered for online servicing you can make a claim online 24/7. Not registered for online servicing? You can register here. You just need to answer a few questions and we can get your claim moving.

Make a claim online.