Stay in control with the M&S Bank app

If you’re new to Digital Banking, visit our Digital Banking registration page.

If you’re already registered for Digital Banking:

1. You'll need to use your Digital Banking username and password. If you've forgotten these details, please visit our 'Forgotten details' page.
2. You have a compatible mobile phone or tablet.
3. We have an up to date mobile phone number for you, as we'll need to send you an activation code. Alternatively, you can use a physical M&S PASS to generate the activation code.

Do you use a physical M&S PASS? Once the app is set up, your physical M&S PASS will no longer work as the app comes with a Digital M&S PASS which will replace it.

Your fingerprint and face are excellent security devices; no two are exactly the same and you've always got them with you! Your device will need to be enabled with face or fingerprint recognition (if available), and be compatible with the M&S Bank app. We recommend that you use the most up-to-date operating system.

Yes, you can download and use the M&S Bank app on up to three different mobile devices.

If you already use the M&S Bank app on three devices, you must remove a device before setting up a new one. You can do this in our app by signing in on one of your existing devices, select the menu in the top right corner, select ‘Manage devices’ and then remove a device.

1. Sign in to the M&S Bank app. Not yet an app user?
2. Tap the Profile icon in the top right
3. Select ‘Communication preferences’
4. Tap ‘Push notifications’
5. Turn on ‘Transactional notifications’
6. Choose how you’d like to receive alerts: 

All notifications – get an alert for every transaction.

or

Custom notifications – set an amount and you’ll only get an alert when a transaction is over that amount.

Transactional notifications and declined transaction notifications are only available for credit card accounts where push notifications have been activated. Repayments and refunds to a credit card account will not generate a notification.

If your additional cardholder spends on their M&S Credit Card, the notification will be received on the main cardholder’s device, which the M&S Bank app is set up on.