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Service status

Check how our services are performing, what planned work is coming up, and what it might mean for you.

  • M&S Bank app - working normally
  • Online Banking - working normally
  • Telephone Banking - working normally
  • Chat - working normally
  • Card transactions - working normally
  • Payments - working normally
  • Website - working normally

Open Banking and Digital Banking performance and availability

View detailed information about how Open Banking and direct digital channels have performed. These are published every quarter.

To find out more about what we offer and how we’re doing it, view our Open Banking page.

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If you believe there is a problem with one of our services, please contact us.

Set up our app today to manage your account safely and securely, whenever it suits you.