Updating your mobile number to set up the banking app
If you are trying to set up the M&S Banking App, and have either received a message to call us, or a 'No mobile number found' message, please contact us on 0345 600 5860 to update your contact details.
Please note, we need to make sure that your contact details have been changed by you, so we place a delay between the change being made, and allowing the number to be used for certain things such as setting up the banking app. During this time, you will continue to receive a 'No mobile number found' message when attempting to set up the app.
Lines are open 8am-8pm. Calls are recorded.