Support and information can be found on our Covid-19 support page.

To help support you at peak times, we have updated our telephony opening times, please only call if it is urgent, so we can help those most in need. Please view our contact us page for our current opening times.

We’re introducing an NHS and emergency services banking hour, from 6-7pm every day. We’d ask that customers avoid calling us for their routine banking needs during this time.

Social media

Join us on social media to keep up to date with news, products and M&S Bank offers, as well as lifestyle news and hints and tips on how to manage your finances.

Follow us on Facebook

We’d love you to share your thoughts and ideas on our Facebook page, but please do so in the spirit in which the page was created – don’t post content unsuitable for the nature of this community.

M&S Bank will never ask you for personal information on Facebook and please don’t post any personal, account or security information as it’s not safe to do so. More tips for staying safe online.

Visit Facebook to visit the M&S facebook account

Tweet us on Twitter

Tweet us with any customer service or product related queries, we’re here to help you 7 days a week, 8am-8pm.

Please don't tweet any personal, account or security information as it's not safe to do so. In order to help, we may need to ask you to send your email address, name and postcode via direct message, so that we can find you on our systems and look into your query.

Tweet @mandsbank to visit the M&S Twitter account