Acceptable documents for identity and address verification
For identity verification, please provide one document from below list:
Document | Requirements / Comments |
---|---|
Valid UK driving licence. |
Certified photocopy accepted by post. Paper provisional driving licence is not acceptable. |
Valid UK passport. |
Certified photocopy accepted by post. |
Valid National Identity Card. |
Only acceptable for European Economic Area or Swiss Nationals. Certified photocopy accepted by post. |
Valid Travel Document (blue or red) issued by the UK Home Office. |
Certified photocopy accepted by post. |
Valid Certificate of Travel (black) issued by the UK Home Office. |
Certified photocopy accepted by post. |
HM Revenue & Customs (HMRC) tax notification, acceptable examples:
|
This must be an original document issued within the last 4 months. P60s and P45s are not acceptable. |
Benefits Agency letter confirming your right to benefits from the following departments:
|
This must be an original document issued within the last 4 months on official headed paper. |
Grant of probate or letters of administration. |
This must be an original document. |
For address verification, please provide one document from below list:
Document | Requirements / Comments |
---|---|
Valid UK driving licence. |
Certified photocopy accepted by post. Paper provisional driving licence is not acceptable. |
Valid overseas driving licence. |
Certified photocopy accepted by post. |
UK bank/building society credit card statement. |
This must be an original document dated within the last 4 months (M&S Bank statements are not acceptable). |
UK Mortgage statement. |
This must be an original document dated within the last 12 months. |
Utility bill e.g. gas, electricity, phone, satellite or cable supplier. |
This must be an original document issued within the last 4 months (mobile phone bill is not acceptable). |
Council Tax or water rates bill. |
This must be an original document issued within the last 12 months and valid for the current billing period (Reminder and demand letters should be dated within the last 4 months). |
Tenancy agreement from a local council or reputable letting agency. |
This document must be dated within the last 12 months and show the period of tenancy. Certified photocopy accepted by post. |
HM Revenue & Customs (HMRC) tax notification, acceptable examples:
|
This must be an original document issued within the last 4 months. P60s and P45s are not acceptable. |
Benefits Agency letter confirming your right to benefits from the following departments:
|
This must be an original document issued within the last 4 months on official headed paper. |
Grant of probate or letters of administration. |
This must be an original document. |
Notify us online
You can inform us of a bereavement online.
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Call us
0345 600 5860 or
+44 (0)1244 879080 from outside the UK
Write to us
You can send your documents to us at:
M&S Bank
PO Box 329
Wymondham
NR18 8HA
Calls are recorded for our mutual security, training and monitoring purposes.