We're transforming M&S Bank
What this means for our current account and branch customers
The way we bank is evolving, and the last year in particular has seen many customers switch to online
banking, and subsequently changing the way they pay. As our customers' needs are evolving, we are
focusing our efforts to make sure we create the very best financial services, with the quality and
value you expect from M&S Bank.
Due to these changes, we will be closing the M&S current accounts later this year, and this means we have also now closed our associated in-store bank branches.
Our other services will continue as usual
It's only our current accounts, associated Monthly Saver and in-store bank branches, that will close.
We want to reassure you that if you have an M&S Credit Card, loans, insurance products or other
savings with us, or you use our travel money service, these products and services will continue as
We have also recently launched an exciting new product, Club Rewards, our new rewards membership for M&S Credit Card customers, with more exciting plans ahead.
Next steps for current account customers
If you hold an M&S Current Account, we're very sorry about the inconvenience and we commit to helping you transition your account to minimise any disruption. Our M&S Bank colleagues will be available to help online and over the phone to support you through this process.
All M&S Current Account customers will have received a communication from us with more information on next steps.
You can find more information via our dedicated current account support pageCurrent account support page about our
We may take a little longer than usual to answer your call at this time, you may find it
quicker to use our Internet
Banking and Mobile