We're transforming M&S Bank

What this means for our current account and branch customers

The way we bank is evolving, and the last year in particular has seen many customers switch to online banking, and subsequently changing the way they pay. As our customers' needs are evolving, we are focusing our efforts to make sure we create the very best financial services, with the quality and value you expect from M&S Bank.

Due to these changes, we will be closing the M&S current accounts later this year, and this means we will also close our associated in-store bank branches.

Our other services will continue as usual

It's only our current accounts, associated Monthly Saver and in-store bank branches, that will close. We want to reassure you that if you have an M&S Credit Card, loans, insurance products or other savings with us, or you use our travel money service, these products and services will continue as normal.

We also have some exciting new products launching this summer, these will be focussed on expanding our range of payment solutions, designed specifically for M&S shoppers. We look forward to sharing more on this soon.

Next steps for current account customers

If you hold an M&S Current Account, we're very sorry about the inconvenience and we commit to helping you transition your account to minimise any disruption. Our M&S Bank colleagues will be available to help online, over the phone and in-branch to support you through this process.

You don't need to do anything immediately. You can continue to use your account as normal until August. All M&S Current Account customers and regular branch users will receive a communication from us very shortly with more information on next steps.

You can find more information via our dedicated current account support page

Current account support page about our Credit Cards

We may take a little longer than usual to answer your call at this time, you may find it quicker to use our Internet Banking and Mobile Banking services.