Financial support

If you're worried about your finances we’re here to support you

Changes in your life can have a knock-on effect on your finances. This can lead to your finances getting out of balance, and may even become a worry. If you've recognised you need support, this is often the first step. If you've missed a payment, or are worrying about how to manage your debt, help is available.

Worried about making a payment?

If you're worried about keeping up to date with your contractual monthly payments, or have already fallen behind, we're here to help

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Managing your money and debts

What steps can you take to help manage your money?

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Persistent Debt

Find out more about persistent debt and how it impacts you

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Life Events

Life can take us on a journey with all kinds of unexpected twists and turns. Other than the information available on this page, see how else we can help you by visiting our Life Events page

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Financial Abuse

To find out more about financial abuse and how we can help, visit our Financial Abuse page for details

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Payment holidays and loan repayment deferrals

If you've previously taken a Covid-19 credit card payment holiday or loan repayment deferral, find out more here

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Ways to get in touch

If you're concerned about your immediate financial situation, it's best to get in touch as soon as possible. As a responsible lender, we'll work with you to ensure you can keep in control of any money concerns you may have, whether they are short or long term.

Chat with us

A quick and easy way to get in touch with us for any account specific queries is to use our ‘Chat with us’ service. This can be found within our Mobile Banking App or within Internet Banking.