Progressing your application

When you apply with us, we may request more information in order to progress your application.

Thank you for your recent application. We just need to know a few more details about your finances before we can continue.

What we need:

  • Your online banking login details for your main current account.
  • Details of your main current account (account name, account number, sort code and balance). This will be the account where you receive your salary and make bill payments from.
  • Details of transactions on those accounts (your incoming and outgoing transactions).

We've teamed up with to give you a safe and secure way to tell us about account information. We can collate this data using Open Banking or alternatively, you can provide your details manually via email or post. You’ll find details of how within your original email.

Continue to

It should only take a few minutes to provide the information securely and it won't impact your credit rating. We’ll then review your application and be in touch in the next few days with a final decision.

If you need any help, you can talk to our team about your application on 0345 900 0900. Lines are open 8am-8pm, 7 days a week.

Frequently asked questions

What information do I need to use

To progress your application this way, all you'll need is your login credentials for your main current account (username and password) to hand.

What’s involved and is it safe?

You'll need to give consent to third party,, to access your account information through Open Banking. Companies who are providing services via Open Banking must comply with data protection laws and must be registered or authorised by the Financial Conduct Authority (FCA). They’ll also need to be registered with the Open Banking Implementation Entity. For more information on Open Banking, see the Open Banking Implementation Entity's website. As part of keeping your data safe, will only access the transaction data you have given consent to retrieve on a one-time basis.

Why do you need this additional information?

We need this additional information to process your application – this information will inform us of whether we can lend to you and the amount we’re able to lend.

What's is a regulated provider of Open Banking that lets you be sure that you're only sharing the information you want to, when you want to and be sure exactly who's looking at it. This is provided free of charge to help you provide your information quickly and easily.

How do I use

To use through Open Banking,  you'll need your online banking username and password that you log into your main bank account with. This will be the account where you receive your salary and make bill payments from.

Can you access my data again in the future?

No. This is a one-time access request and no information will be provided to us unless you provide your explicit pre-consent and authorise access. We will only view data from the specific accounts you have authorised.

I have already submitted this information, what happens now?

We'll contact you by phone or email to let you know our decision. This is usually within 2 – 5 working days.