Samsung Pay

Samsung Pay is a secure and simple way to make mobile payments with selected Samsung devices.

You can find a list of compatible devices on the Samsung support page.

Use your M&S Bank Card with Samsung Pay to make payments virtually anywhere you can tap your contactless card. You can also make payments in apps and on websites where you see the Samsung Pay Checkout button. Samsung Pay lets you make purchases above the £100 contactless limit with most retailers too!

Samsung Pay can be used in stores wherever you see these symbols:

How to add your M&S Bank card to Samsung Pay

Samsung Phone

Step 1
Download
Samsung Pay from the Galaxy Store.

Step 2
Open the Samsung Pay app.

Step 3
Tap Menu in the top left corner, and then tap Cards.

Step 4
Next, tap Add card (blue +card icon), and then tap Add credit/ debit card.
Scan your M&S Bank card information, or enter the details manually.
In some cases you’ll have to verify your card with a one-time passcode which will be sent to you by SMS.

Samsung Smartwatch

If you have the Samsung Pay app on your phone, you can either import cards onto your watch from your phone or can add cards manually via your phone in order to pay using your watch.

Step 1
Open the Galaxy Wearable app on the phone connected to your watch.

Step 2
Tap the Home tab, and then swipe to and tap Samsung Pay.

Step 3
Next, you can tap Import cards to import your card from the Samsung Pay app on your phone onto your watch. Then follow on-screen instructions to verify your card.
Alternatively, you can click Add credit or debit card and scan M&S Bank card information, or enter your card details manually.
In some cases you’ll have to verify your card with a one-time passcode which will be sent to you by SMS.

How to use Samsung Pay

In stores

To pay in-store with your phone, simply swipe up on the screen or open the Samsung Pay app from your home screen. Select the card you want to pay with, hold the device near the contactless reader and authenticate your payment using Iris scanner (on compatible devices), fingerprint or your Samsung Pay PIN.

To pay in-store using your Samsung watch, press and hold the button on the back of your watch. Next, rotate the visual bezel to select a card and tap ‘PAY’. Hold your watch close to the contactless card reader for the payment to be processed.

In app and on the web

To pay within participating apps and websites, select the Samsung Pay Checkout button and authenticate your payment using either Iris scanner (on compatible devices), fingerprint or your Samsung Pay PIN.

Pay on Transport for London (TfL)

Samsung Pay allows you to set a card up as a ‘Transport card' to use on TfL services. This option means you don't even need to wake your phone or verify with Iris scanner, fingerprint or your Samsung Pay PIN - simply touch the middle section of your phone against the card reader.

You can use this service for pay as you go on London buses, Tube, London Trams, DLR, London Overground, TfL Rail, Emirates Air Line, River Bus and most National Rail services in London.

FAQs

What is Samsung Pay and which devices are compatible?

Samsung Pay is a simple and secure way to make payments in-store, wherever you see the contactless payment symbol. Samsung Pay lets you make purchases above the £100 contactless limit with most retailers, and you can use it to pay in participating apps and on the web where you see the Samsung Pay Checkout button.

You can find a list of compatible devices on the Samsung support page.

How do I set my M&S Card as my default card, or Transport card, for Samsung Pay?

The last card you viewed in Samsung Pay will automatically appear as your default card the next time you open the app. However, you can still swipe through the cards you have added to select the relevant card before making a purchase.

To set your M&S Bank card as your Samsung Pay Transport card simply launch the Samsung Pay app, tap Start to activate your Transport card and then tap on Set up Transport card.

Where can I use Samsung Pay and is it free to use?

Samsung Pay can be used in stores wherever you see these symbols:

It can also be used for travel with Transport for London on buses and the London Underground. You can make in-app and web purchases on your compatible Samsung device wherever you see the Samsung Pay checkout button.

What should I do if I lose my device?

If your phone is lost or stolen, you can use Samsung's Find My Mobile service to remotely disable your cards on that device.

You can also call us on 0345 600 5860 to suspend or remove your card from Samsung Pay.

Lines are open 8am-8pm 7 days a week.

If you replace or update your device, you will need to add your card(s) to Samsung Pay again.

Please ensure that you remove your card(s) from any device before selling, exchanging, or disposing of them. You should also remove your card if you temporarily pass your device to someone else; for example, if you pass it to be repaired.

What should I do if I lose my card?

If you lose your card, please contact us immediately on 0345 600 5860.

If you have a credit card:

  • your card will be stopped
  • when we issue you with a new card, you won’t need to register it with Samsung Pay again as your new card details will be updated automatically
  • once your new card arrives, you should activate it as soon as possible to continue using Samsung Pay

Lines are open 24 hours a day, 7 days a week.

What happens when my card expires?

If your card is nearing expiry, a replacement card is automatically issued and the new card details are automatically updated in Samsung Pay, once you have activated your new card. If the expiry month has passed and you have not received a new card, you will need to contact our Lost & Stolen team.

Is Samsung Pay secure?

Samsung Pay uses Tokenization and Samsung Knox to secure your payment information. Additionally, your fingerprint or a 4-digit Samsung Pay PIN is required to authorise in-store purchases, or iris scanning on compatible devices.

To protect your card:

You must not choose a Samsung Pay PIN that can be easily guessed by anyone else or tell anyone else what your device passcode is; and you must ensure that you do not store anyone else's fingerprint or Iris scan within your Samsung device.

Do I need to have an active internet connection for Samsung Pay to work?

An active internet connection is not required to make in-store purchases, but your phone should connect to the internet at least once per day to ensure that Samsung Pay stays up to date and remains active. You can perform several authentications / transactions during a period without internet access, after which your phone will need an internet connection before additional authentications will process. Samsung Pay does require an active internet connection to activate the app or add a new card.

I have been prompted for a one-time passcode when adding a card to Samsung Pay. What is this and why is it required?

For security purposes, we may ask you to enter a one-time passcode to confirm your identity. This code is a unique series of numbers and will be sent via text. Once received, please enter the one-time passcode into the appropriate field.

Samsung and Samsung Pay are trade marks or registered trade marks of Samsung Electronics Co., Ltd. Use only in accordance with the law.

The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.

M&S Bank Cards are eligible for Samsung Pay, subject to status.
Samsung and Samsung Pay are trade marks or registered trademarks of Samsung Electronics Co. Ltd. Use only in accordance with the law.

Important documents

M&S Bank Privacy Notice (PDF Document)(opens in a new window)

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