You’re almost done! Now you’ve set up your Internet Banking details, you need to select an M&S PASS
to complete your registration and access digital banking. To sign in to Internet Banking you will
need to generate a security code using your M&S PASS.
If you’ve already selected an M&S PASS, you just need to sign in to digital banking and follow the
steps on screen to access your account.
Digital M&S PASS
You can access the Digital M&S PASS by downloading the M&S Banking App.
Our app gives you quick and easy access to mobile and Internet Banking
You can securely sign in with your face or fingerprint on compatible device
Gain access to your accounts now – no need to wait for a physical M&S PASS to arrive
If you're ready to set up your Digital M&S PASS, head to the App Store or Google Play store to download the M&S Banking App.
Please note device restrictions apply.
More features of the M&S Banking App
View your credit card PIN in an instant
Confirm your online payments
Receive spend notifications when you spend on your M&S Credit Card
Download mobile credit card statements
Physical M&S PASS
If you don’t have a compatible device, you can order a physical M&S PASS which will generate the security codes you’ll need to access your accounts.
To order a physical M&S PASS, sign in to Internet Banking using the details you’ve set up and select the option to ‘Order M&S PASS’.
What are the differences between signing in with the digital and physical M&S PASS?
The Digital M&S PASS and the physical M&S PASS both generate a security code, providing the same level of security
when you sign in to Internet Banking. A key benefit of the Digital M&S PASS is that it is contained within the M&S
Banking App, meaning you are not required to carry around a separate security device. With face or fingerprint
recognition (on compatible devices), it is the quick and easy way to access your accounts.
Does using the M&S Banking App replace the physical M&S PASS?
Yes, as the Digital M&S PASS is provided within the M&S Banking App it will replace any physical M&S PASS that you have.
If you choose to download the M&S Banking App, your old physical M&S PASS will no longer work. You can download the app
onto a maximum of three personal devices.
How do I pay my credit card if I haven’t received my physical M&S PASS yet?
If you need to make a payment to your credit card, you can look at the various ways to pay.
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