Supported Devices

Find out more about which devices the M&S Banking App is compatible with

To be able to use all app features, you’ll need to ensure that you’re running the latest version of our app. The M&S Banking App is currently compatible with Apple iPhone, iPad, iPad Mini, iPod Touch devices running operating system version 14 and higher. You should always make sure that you're using the most up-to-date operating system that your device can support.

The following devices are able to run iOS 14 or iPadOS 14, and the M&S Banking App:

  • iPhone SE and subsequent models
  • iPod touch gen 7
  • iPad gen 5 and subsequent models, iPad mini 4 and subsequent models, iPad Air 2 and subsequent models and all iPad Pro devices

The app is currently also compatible with Android mobile and tablet devices running operating system version 8.0 and higher. Again, we recommend you also use the most up to date operating system your device can support.

If you are using multiple devices to access the M&S Banking App, please ensure they are all updated to the highest operating system they can support.

If you aren't able to update your device to iOS 14, iPadOS 14 or Android 8.0 and are unable to use an updated device to access the latest version of the app, you may still be able to download and use a previous version for a period of time. Older versions of the app won’t have all the account management features or security updates, so occasionally we will ask you to update to the latest version of the app so you have the best experience.

Alternatively, you’ll still be able to use Internet Banking on your mobile phone or tablet's browser. All you have to do is open the internet browser on your device, open the M&S Internet Banking page and sign in. Now you'll be able to use all of the features of Internet Banking such as accessing your statements, 'Chat with us' and make payments to your credit card on the go.

Download our app today

If you're ready to start using the M&S Banking App, head to the App store or Google Play store to download.

Important documents

Digital banking terms(PDF document)(opens in a new window)

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Need help getting back on Mobile or Internet Banking?

Whether you've forgotten your sign in details or are locked out of Internet Banking our handy Mobile and Internet Banking access help tool can help you get back online.

Frequently asked questions

Can I have the mobile app on more than one mobile device?

Yes, you can download and use the M&S Banking App on up to three different mobile devices.

If you already use the M&S Banking App on three devices, you must remove a device before setting up a new one. Please sign in to the app on one of your existing devices, go to More > Manage devices and remove one of your devices.

How do I turn on spend notifications for my M&S Credit Card within the app?

You can turn on your spend notifications for your M&S Credit Card by following the below steps:

  • Sign in to the M&S Banking App
  • On the Balances screen, select the bell icon in the top right hand corner
  • Select 'Turn on Notifications'
  • Select 'OK' to allow notifications
  • Once the tick appears, you will then be taken to your notification centre

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