M&S Premium Club with travel insurance

We are not currently accepting new members for M&S Premium Club with travel insurance. Existing members can find useful information below.

If you’re an existing customer and have any queries about your membership of M&S Premium Club, please get in touch on 0345 900 0900 – we’ll be glad to help. Alternatively, use our virtual assistant located on the right hand side of this page.

If you would like to cancel your travel insurance policy please complete the online form. Please note, this must be completed by the main cardholder.
Premium Club Transfer/Closure form

Benefits of M&S Premium Club

Enjoy more from M&S with your M&S Credit Card all for £25 per month.

  • Three points for every £1 you spend at M&S
  • Hot drinks vouchers worth up to £132 a year to use in the M&S Café
  • Receive exclusive vouchers for a variety of seasonal gifts, treats and delights
  • Vouchers worth £40 to spend in store on clothing and home
  • Your birthday should always be a real highlight - so we'll send you a special treat to help you celebrate
  • Worldwide multi-trip family travel insurance – subject to age eligibility, terms and conditions

Collecting M&S points

Because you can collect M&S points every time you shop with your M&S Credit Card, your rewards can quickly add up. Find out more about how M&S rewards you.

Your M&S points will be converted into vouchers and sent to you by post 4 times a year. M&S reward vouchers are valid for 15 months, so you can spend them straightaway or save them until later – the choice is yours.

Adding up your points

  • Online – by signing in to Internet Banking
  • On your monthly credit card statement
  • On your M&S till receipt (when you make a purchase with your M&S Credit Card)

M&S Premium Club with travel insurance is £25 per month for existing customers. Customers can choose to remove their travel insurance cover from their M&S Premium Club membership and still receive all of the other benefits, treats and delights and their monthly fee will change to £10 per month.

If you do this, you will have 14 days to change your mind, after this, you will not be able to reinstate the travel insurance at a later date.

If you have any questions regarding your M&S Premium Club membership, or to request a copy of your insurance terms and conditions, please call 0345 900 0900.

Travel insurance – claims

Please have your policy number to hand when you call.

If your claim does not require urgent medical attention you can make a claim online. Please have the following information ready before you start your online claim:

  • Your personal details, plus anyone else claiming on this policy.
  • Details about your trip, for example, date of travel and airline (if it’s relevant).
  • Your bank account details so that we can settle your claims as soon as a decision is made.  

You can also make a claim if you do not require urgent medical attention by calling 0800 051 2619 or +44 (0)160 360 3042 if you’re calling from abroad.

Lines are open 24 hours a day, 365 days a year

For emergency medical assistance 24 hours a day, 7 days a week, please call: 0800 051 3483 or +44 (0)160 360 3371 if you’re calling from abroad.

Important documents

M&S Premium Club with travel insurance Terms and Conditions

M&S Premium Club with travel insurance Policy Booklet

M&S Premium Club with travel insurance – Coronavirus FAQs

Flybe administration FAQs

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