Please note, only the person who placed the order will be able to collect the order.
When collecting your order, please remember the following:
- Order number (this can be found on your confirmation email)
- Valid ID used to place the order
- Payment card used to place the order
Please note, cancelling the order will be subject to a £10 cancellation fee.
To be eligible for Click & Collect, you need to:
- Live in the UK
- Be aged 18 or over
Orders are subject to a minimum value of £150 sterling equivalent and a maximum value amount of
£2,500 sterling equivalent.
Placing an order
- Select from the list which store you wish to collect the currency from.
- Enter details from a valid form of photo ID – Passport/Full English language driving licence/UK
provisional driving licence, European Economic Area (EEA) or Swiss national identity card (excluding Romanian and Greek national identity cards).
- Enter your contact details, name, email address and telephone number.
- Enter your payment card details (UK issued Card only).
Please read through the following documents:
M&S Travel Money Terms and Conditions
M&S Bank Privacy Notice
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