M&S Club Rewards members

Enjoy more of the M&S experience with your M&S Credit Card

Next day delivery on marksandspencer.com at no extra cost (exclusions apply)

0% interest

Extra points for every £1 you spend, either home or abroad

M&S vouchers and hot drinks throughout the year

The fee of M&S Club Rewards is £10 a month. If you have travel insurance included with your M&S Club Rewards, this will be £25 a month.

For full details of M&S Club Rewards benefits, view our fact sheet (PDF document)(PDF document).

Features and benefits

Triple points

In addition to the points you earn with your M&S Credit Card, you'll receive 2 extra points per £1 spent in M&S when using your card in store and online.

Hot drinks vouchers

You'll receive 32 hot drinks vouchers a year to spend in M&S Cafes.

Triple points abroad

Here's something to look forward to: 3 points for every £1 you spend abroad on purchases made in the local currency on your M&S Credit Card (fees apply).

Next day delivery

You can enjoy next day delivery at no extra cost, when you order from marksandspencer.com (exclusions apply, see fact sheet for details(PDF document)(PDF document)).

Birthday treat

We're giving you £12 M&S vouchers to spend in M&S Foodhalls, so you can enjoy a celebratory treat on us.

Christmas voucher

A £20 M&S voucher to spend in Clothing or Home departments, in store and online. A lovely festive treat.

M&S Vouchers

You'll receive three £15 vouchers per year to spend in Clothing or Home departments, in store and online.

Next day delivery

You need to have a marksandspencer.com account to enjoy next day delivery at no extra cost. Each time you order online simply select next/nominated day delivery at checkout, and we’ll automatically deduct the cost of delivery when you pay.

We will update your account to include next day delivery within 6 working days of you opening your marksandspencer.com account. Your welcome pack will include two one-time codes to use until the benefit is applied to your account.

Food, hampers, wine, flowers, furniture and items described as on sale are excluded from this offer.

Collecting M&S points

Because you can collect M&S points every time you shop with your M&S Credit Card, your rewards can quickly add up. Find out more about how M&S rewards you.

Your M&S points will be converted into vouchers and sent to you by post 4 times a year. M&S reward vouchers are valid for 15 months, so you can spend them straightaway or save them until later - the choice is yours.

If you do this, you will have 14 days to change your mind, after this, you will not be able to reinstate the travel insurance at a later date.

Adding up your points

  • Online - by signing in to Internet Banking
  • On your monthly credit card statement
  • On your M&S till receipt (when you make a purchase with your M&S Credit Card)

Travel insurance - claims

Please have your policy number to hand when you call.

If your claim does not require urgent medical attention you can make a claim online(opens in a new window). Please have the following information ready before you start your online claim:

  • Your personal details, plus anyone else claiming on this policy.
  • Details about your trip, for example, date of travel and airline (if it's relevant).
  • Your bank account details so that we can settle your claims as soon as a decision is made.  

You can also make a claim if you do not require urgent medical attention by calling 0800 051 2619 or +44 (0)160 360 3042 if you're calling from abroad.

Lines are open 24 hours a day, 365 days a year

For emergency medical assistance 24 hours a day, 7 days a week, please call: 0800 051 3483 or +44 (0)160 360 3371 if you're calling from abroad.

Cancel M&S Club Rewards?

If you would like to cancel your M&S Club Rewards membership, please complete the online form(opens in a new window). Please note, this must be completed by the main cardholder.

Customers can choose to remove their travel insurance cover from their M&S Club Rewards membership and still receive all of the other benefits, treats and delights and their monthly fee will change to £10 per month.

If you do this, you will have 14 days to change your mind, after this, you will not be able to reinstate the travel insurance at a later date.

M&S Club Rewards Transfer/Closure form(opens in a new window)