Support and information can be found on our Covid-19 support page.

To help assist you at peak times, we have updated our telephony opening times, please only call if it is urgent, so we can help those most in need. Please view our contact us page for our current opening times.

We're introducing an NHS and emergency services banking hour, from 6-7pm every day. We'd ask that customers avoid calling us for their routine banking needs during this time.

About M&S Bank

We aim to bring the trusted M&S values to banking and provide our customers with a fresh new experience.

At M&S Bank, we offer a range of financial services, from current accounts to insurance, savings products to credit cards; and we have the widest selection of travel money currencies available on the high street at our M&S Bureau de Change.

Learn more about our aims, structure, history and leadership below: