Dog and puppy insurance

All pups need a balanced diet, fresh water and regular exercise to keep them healthy. The recommended amount of food and exercise for your dog will depend on its lifestyle, diet, age and general health, all of which your vet can help you understand.

Walks, playing fetch, chasing their tail – whatever they’re into, encourage it! Playing is vital for a dog’s mental and physical health. It’s also important for dogs to socialise – both with humans and other animals. They’re most receptive when they are puppies, so the earlier they can be socialised, the better.

Certain ‘human foods’ are dangerous for dogs to eat, such as chocolate, onions, garlic and grapes. Be sure not to leave these lying about the house, as we all know dogs have a habit of sniffing out forbidden snacks!

Take them out on a long walk before you leave. The physical and mental stimulation should tire them out, so they’ll appreciate some quiet time when they’re home. You could also try some interactive, food-dispensing toys. But remember, dogs shouldn’t be left alone for lengthy periods of time.

While visits to the vets for regular check-ups are great, giving your dog a once-over yourself every now and again will help you spot any issues early. There are a few key areas you can check to keep your dog comfortable, such as their ears, claws, eyes and teeth.

Depending on the breed of your dog, they may require a little TLC to help them look and feel their best – whether that’s the odd shampoo or a regular brush.

What is M&S Bank's role and who underwrites M&S Pet Insurance?

We will introduce you to Royal & Sun Alliance Insurance Ltd who arrange, administer, and underwrite M&S Pet Insurance.

• M&S Pet Insurance policy booklet
• M&S Pet Insurance important information
• RSA's essential information

• M&S Pet Insurance Premier product information document
• M&S Pet Insurance Standard product information document
• M&S Pet Insurance Essential product information document
• M&S Pet Insurance Plus product information document

• M&S Pet Insurance claim form

For claims for new conditions, you'll find RSA's editable form on the online servicing page for you and your vet to complete.

Claims online servicing

As pets get older, sadly they're more likely to get ill. In fact, RSA’s claims data shows that the cost of looking after your pet's health doubles every four to five years. That's why your renewal price increases each year and your excess will increase when your pet turns nine.

Unfortunately, once a pet has been taken ill, they're more likely to get ill again. That's why, if a claim is paid, the price you will pay next year can double. How much they go up is different for everyone and depends on things like your pet’s breed, their age and health.

If you need to make a claim, you should call RSA as soon as possible on 0800 980 8750. Please have your policy number or claim number when you call.

For claims for new conditions, you'll find RSA's editable form on the online servicing page for you and your vet to complete.

Make a claim

If you choose a Premier policy you'll get cover up to £2,000 for vet fee treatment in any EU country that is included in the Pets Travel Scheme. You'll be covered for three trips in any period of insurance and each trip can last up to 60 days.