How to register for Internet Banking

Follow the steps to register and select an M&S PASS to manage your account digitally

How to get started

If you have an M&S Credit Card

What you'll need:

  • Your M&S Credit Card
  • Your credit limit - you'll find this on a recent statement or on the letter that was sent with your M&S Credit Card or you may have received an SMS from us
  • Your email address

To register for Internet Banking, you have to be the main cardholder - this means it's your name that appears on your credit card statements.

  1. Go to register
  2. Enter your details, including your date of birth and your 16-digit credit card number
  3. Create a memorable username, password and security questions to keep your account safe
  4. You then need to choose the type of M&S PASS you want to use. You'll use the M&S PASS to generate unique security codes when you sign into Internet Banking - it provides an extra layer of security. Instructions for how to set this up are found below

If you have an M&S Everyday Savings Account

What you'll need:

  • Your account number and sort code
  • Your telephone security number - this may have been set up if you applied over the phone or in branch, if not call 0345 600 5860*
  • Your email address
  1. Go to register
  2. Enter your details, including your date of birth, sort code and account number
  3. Confirm your telephone security number
  4. Create a memorable username, password and security questions to keep your account safe
  5. You then need to choose the type of M&S PASS you want to use. You'll use the M&S PASS to generate unique security codes when you sign into Internet Banking - it provides an extra layer of security. Instructions for how to set this up are found below

Select your M&S PASS

An M&S PASS is another layer of security that keeps your accounts safe. It generates a single use security code every time you sign in to Internet Banking and is used to verify certain transactions.

Digital M&S PASS

You can access the Digital M&S PASS by downloading the M&S Banking App.

  • Our app gives you quick and easy access to mobile and Internet Banking
  • You can securely sign in with your face or fingerprint on compatible devices
  • Gain access to your accounts now - no need to wait for a physical M&S PASS to arrive

If you're ready to set up your Digital M&S PASS, head to the App store or Google Play store to download the M&S Banking App. Please note device restrictions apply.

To download on the App Store, click here

To download on Google Play, click here

More features of the M&S Banking App

  • View your credit card PIN in an instant
  • Confirm your online payments
  • Receive spend notifications when you spend on your M&S Credit Card
  • Download mobile credit card statements

Physical M&S PASS

If you don't have a compatible device, you can order a physical M&S PASS which will generate the security codes you'll need to access your accounts. This is a small calculator-like device.

To order a physical M&S PASS, sign in to Internet Banking using the details you've set up and select the option to 'Order M&S PASS'.

Ready to get started?

Manage your account digitally and register for Internet Banking today

Need help registering for Internet Banking?

 

Follow our simple step by step guide to get you up and running online

Step by step guide for Internet Banking registration

Have a question about our digital banking services?

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*Lines are open 8am-8pm. Calls are recorded.