How to sign in to Internet Banking using your M&S PASS

How to generate a security code to sign in to Internet Banking using the M&S Banking App

Step 1: Enter your username on the Internet Banking sign in screen. You'll then be asked for a security code which you'll need to generate using the M&S Banking App

Step 2: Launch your M&S Banking App, but do not sign in

Step 3: Tap the 'Generate security code' option at the bottom of the page, and then select 'Internet Banking - Sign in code'

Step 4: Enter your 6-digit Digital M&S PASS PIN, or use your fingerprint or face to generate a single use 6-digit security code

Step 5: Enter this code on the Internet Banking sign in screen and click 'Sign in'

That's it! You should now be able to see your accounts summary screen.

How to generate a security code to sign in to Internet Banking using a physical M&S PASS

Step 1: Enter your username on the Internet Banking sign in screen. You'll then be asked for a security code which you'll need to generate using your physical M&S PASS

Step 2: Switch on your device by holding down the button with the green circle (bottom right) for 2 seconds

Step 3: Enter your PASS PIN into your physical M&S PASS

Step 4: Press the green button (bottom right) again to generate a security code

Step 5: Enter this code on the Internet Banking sign in screen and click 'Sign in'

That's it! You should now be able to see your accounts summary screen.

Please note, if you use the M&S Banking App and have set up your Digital M&S PASS, you now need to use this to access Internet Banking.

Your physical M&S PASS will no longer work, as you are not able to use both a Digital and physical M&S PASS.