Credit card fees and charges explained

We want to help you better manage your money, and your credit card, by being clear about the fees and charges linked to your account. By doing this, we hope to help you understand how to potentially avoid incurring some of these fees and charges in the future.

Default fees

Default fees charged have to be reported on your credit file, so try to avoid them if possible!

  • Late fee: £12

    You'll be charged this if you're late making your minimum monthly payment and you'll see it included on your next monthly statement.

    To note: You need to pay the full minimum amount each month, even if you're due a refund to your account – unless the refund reduces your balance to less than the minimum payment.

    To avoid a late fee, why not set up a Direct Debit to make an automatic monthly payment? It could be to pay the minimum amount, a fixed amount or even to clear your balance.

    Set up a Direct Debit

  • Over-limit fee: £12

    This is charged if you go over your agreed credit limit at any time each month and will appear on your next statement.

    To help you stay within your limit, make sure we've always got your most up-to-date contact details, then we can send you a text to let you know when you're using 90% of your credit limit. You may also receive this notification via email or Internet Banking.

    Update your contact details

    Or, if you think you might need a higher limit, just get in touch via Internet Banking or by calling 0345 600 5860 to let us know and we'll consider your request. Just remember, if you increase your limit, it could cost you more or take you longer to pay off.

  • Returned payment fee: £5 

    You'll be charged this if you don't have enough money in your account to make a Direct Debit or cheque payment which is due.

    To avoid this happening, you could look at changing the date of your statement and payment date, to make sure that it's on a convenient day of the month for you. To do this you can call us on 0345 600 5860.

    You could also consider increasing your Direct Debit each month.

    Change your Direct Debit

Other fees

  • Balance transfer fees

    If you decide to move a credit card balance you have with another provider to your M&S Credit Card, we'll charge a one-off fee for each balance transferred (minimum £5), which we'll add to your credit card balance. This fee varies depending on the type of credit card you have and whether you're eligible for a promotional balance transfer offer.

    Find out more about balance transfers

  • Issue of notice of default: £12

    This will be charged if we have to issue a notice of default and covers our reasonable costs for enforcing repayment, including legal and tracing costs.

  • Cash advance fee: 2.99% of the transaction (minimum £3)

    You'll be charged this each time you withdraw cash from your account (either by ATM or cheque).

  • Non-sterling transaction fee: 2.99% of the transaction in sterling

    We'll charge this for each transaction you make in a foreign currency.

    Please note: if you withdraw cash from an ATM abroad in a foreign currency, you'll incur two charges: a non-sterling transaction fee and a handling fee.

Interest rates

Using your credit card may mean you’ll be charged interest if you’re not within an introductory offer period. To find out more about your card’s interest rates, have a look at our credit card summary box.

Other ways to stay in control of your money

If you don’t already use our banking app, why not consider downloading it? It makes keeping track of your credit card payments and managing your M&S Credit Card easy, wherever you are and whenever you like.

Download the M&S Banking App

Struggling with your payments?

If you're worried about making your repayments for any reason, we're here to help. Our financial support page suggests lots of ways to organise your finances and help manage your debts, but if you’re still concerned get in touch with us as soon as possible by signing into Internet or Mobile Banking and chatting with one of our agents or by calling us on 0345 900 0900.