Find support and information on your credit card needs and issues

Everything you need to know about your credit card

Common credit card questions

Transfer your store or credit card balances to your M&S Credit Card

Explore the different ways you can pay your M&S Credit Card, including setting up or amending a Direct Debit

We've made making online purchases safer

If you don't recognise a transaction or need to raise a dispute, here are the steps you need to follow

Have you forgotten or locked your credit card PIN? Don’t worry, it’s simple to unlock your PIN or view it within our app

Before you use your M&S Credit Card you'll need to activate it. Once it's activated, it's ready to use straightaway

Find out how you can report your card lost or stolen

Find out what you need to do to close your M&S Credit Card account

Keep your contact details up-to-date so you are kept informed about changes

Planning a trip abroad? Find out information about using your M&S Credit Card outside of the UK

Read our helpful guide to understand how credit cards work

Understand the fees and charges that are linked to your credit card account

Learn more about your balance transfer and how to view the details in the M&S Banking App

Find out everything you need to know about your credit limit on your M&S Credit Card

Find out about how we can support you through different life events

Worried about your finances? Find out how we can help

We value your feedback and we’re committed to making things right

Tell us how we can support you with your banking in a way that works for you.

Have a question about our banking services?

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