Benefits of digital statements
- Safe and secure – you can only view them by signing in with your M&S PASS
- You’ll find them all in one place – ready to view, download and print
- Accessible 24 hours a day
Your digital statements are ready and waiting for you…
They’re electronic versions of your monthly M&S Credit Card or Everyday Saving Accounts statements, which are stored in your app or Internet Banking account. They’ re set up and ready for you to view online, whenever you want.
How to view your statements using our mobile banking app
First, sign into the M&S Banking App...
Then, on the balances screen select the account you would like to view.
Tap ‘View statements.’
Now select which statement you’d like to view.
If you’d like to save your statement, tap the download icon in the top right of the screen.
Please note, if you have an Android device, and your download doesn’t appear...
...check your downloads.
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Watch our handy video or follow the steps below:
If you've not downloaded the M&S Banking App you'll need to first register for Internet Banking to set up your digital username and password. You’ll then use this information to set up the app. If you’ve already got these you just need to head to the App Store or Google Play.
If you’d prefer to view your statements in Internet Banking simply:
By switching to digital statements, our customers have helped us to reduce the amount of paper we send out. Once we've made the change:
If you’d prefer to go paperless in our app simply:
If you’d prefer to go paperless in Internet Banking simply:
Please make sure you’re using the most recent version of our app that your device can support.
Find out which devices the M&S Banking App is compatible with. We recommend you use the most up to date operating system your device can support.
If you have a ‘paperless’ preference, you may still receive a paper statement if:
If you’ve forgotten your username, password, or M&S PASS PIN visit our forgotten details page. If you’re a customer but not yet registered for digital banking, you’ll need to register first.
Digital banking terms(PDF document)(opens in a new window)
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