Your digital statements are ready and waiting for you…
What are digital statements?
They’re electronic versions of your monthly M&S Credit Card or Everyday Saving Accounts statements, which are stored in your app or Internet Banking account. They’ re set up and ready for you to view online, whenever you want.
Benefits of digital statements
Safe and secure – you can only view them by signing in with your M&S PASS
You’ll find them all in one place – ready to view, download and print
Accessible 24 hours a day
Viewing your statements in the app
Video Script - How to view your statements using our mobile banking app
How to view your statements using our mobile banking app
First, sign into the M&S Banking App...
Then, on the balances screen select the account you would like to view.
Tap ‘View statements.’
Now select which statement you’d like to view.
If you’d like to save your statement, tap the download icon in the top right of the
Please note, if you have an Android device, and your download doesn’t appear...
...check your downloads.
Thank you for watching.
Watch our handy video or follow the steps below:
Sign in to the M&S Banking App
From the ‘Balances’ screen, select your account(s)
Tap the ‘View Statements’ link to view/download your statement
If you've not downloaded the M&S Banking App you'll need to first register for Internet Banking to set up your digital username and password. You’ll then use this information to set up the app.
If you’ve already got these you just need to head to the App Store or Google Play.
Viewing your statements in Internet Banking
If you’d prefer to view your statements in Internet Banking simply:
Sign into Internet Banking
Select the account you want to see your statement for
Select ‘Your statements’, followed by ‘Previous statements’
Select the statement date you want to view and it will automatically download as a PDF
I have turned my paper statements off but am still receiving them?
If you have a ‘paperless’ preference, you may still receive a paper statement if:
We don’t hold a valid email address for you so we have been unable to send you a notification to advise your statement is ready to view. Please check your contact details are up to date in the banking app or Internet Banking.
There has been a restriction placed on your account.
I’ve forgotten my details to sign into the M&S Banking App or Internet Banking?
If you’ve forgotten your username, password, or M&S PASS PIN visit our forgotten details page. If you’re a customer but not yet registered for digital banking, you’ll need to register first.
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