Existing travel insurance customer
You’ll still be able to renew your annual policy.
If you are booking a trip, please read the policy booklet specifically page 4, “We Won't Cover”, clause 1.
Please remember that travel insurance is designed to cover for unforeseen events. Covid-19 is now a known event, this means that depending on where you travel, you may not be covered for cancellation or abandonment.
Need to make a claim? If your claim does not require urgent medical attention you can make a claim online(opens in a new window).
The travel insurance claims team are working hard to support customers whose travel plans have been impacted by Covid-19. Once your claim is received it will be assessed within 28 days. To enable Aviva to progress this as quickly as possible, please follow the guidance provided in the pack.