Change in circumstances
If you foresee any changes in your circumstances that may affect your ability to repay the credit
you are applying for, for example a change in your income or outgoings, a change to your employment
situation or you are a temporary or zero hours contract worker please contact us on 0800 997 996 to discuss further before
starting your application online.
Credit and interest rates
Credit is subject to status. The rate we offer will depend on our assessment of your circumstances.
Your new chip and PIN
If your application is approved, we'll send your PIN first, followed by your M&S Credit Card a
days later. You should receive your new card and PIN within ten working days.
Once your application is approved, and you have received your M&S Credit Card, you'll be able to
request a balance transfer within 90 days of opening your account (fee applies).
Your gross annual income is the amount you receive before tax, national insurance and any other
deductions. This includes self-employed income and any pensions.
If you receive income from a zero hours’ contract, please include your average earnings for the
last 12 months with the same employer.
Please include any benefit income when guaranteed for the duration of the lending. These include, but
not limited to:
- universal credit (not including job seekers allowance)
- working family tax credits & child tax credits
- any maintenance or child support payments
- benefits for those with a disability or caring for a dependent
We may need to see evidence of these payments.