Card support

Everything you need to know about your Credit or Debit card

Activate your card

Before you use your M&S Bank card you'll need to activate it. Once it's activated, it's ready to use straightaway.

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Lost or stolen

If your M&S Debit or Credit Card is lost or stolen, you’ll need to call us to report this as soon as possible.

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Using your card abroad

Planning on leaving the country? Here is what you need to know about your Credit or Debit card.

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Gambling block FAQs

UK licensed gambling operators can no longer accept credit cards for gambling

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Query a transaction

Our guide to querying transactions you do or don’t recognise and raising a dispute.

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