Stay in control with the M&S Banking App
Our app gives you freedom to manage your M&S Credit Card or Everyday Savings Account wherever and whenever you likeDownload our app
There are so many passwords and numbers to remember these days, it’s not surprising that sometimes you can’t bring your PIN to mind when you need it. Luckily though, you can retrieve it in an instant using the M&S Banking App.
It’s really easy to view your credit card PIN in the app – just watch our handy video to see how:
View your credit card PIN using the M&S Banking App
You can now use the M&S Banking App to view your PIN.
It’s a very handy feature in case you ever forget your PIN.
Simply sign into the app,
And on the account screen select ‘M&S Credit Card’.
Next, tap ‘Manage cards’
And then ‘View card PIN’.
You’ll then be asked to confirm it’s you,
Using your fingerprint, face or M&S PASS PIN
And your PIN will appear for a limited amount of time.
It’s that simple, never forget your PIN again.
Security matters. Thank you for watching.
Available on compatible devices for main cardholders
We’re continuously evolving our app to bring you the latest in exciting new features and security.
The next time you’re shopping online, you might be asked to confirm it’s you when you check out and pay. If you’re a regular app user you’ll be asked to use the app to verify your payments
Banks are making some changes to help protect you against fraud.
The next time you’re shopping online, you might be asked to confirm it’s you when you check out and pay.
To do this you can use the M&S Banking App to verify your payment.
When paying for your online order, enter your M&S Credit Card details as usual.
Before you can complete the payment, a verification screen will pop up, with instructions on how you can confirm your identity using the M&S Banking App.
Don’t press the ‘Payment confirmed’ button until you’ve done this.
First, sign in to the M&S Banking App.
(If you are using a mobile you will need to come out of the checkout screen to open the App.)
A ‘confirm this payment’ screen will appear. If the details are correct, tap ‘confirm’.
Then verify it’s you by using your face, fingerprint or Digital PASS PIN.
Once you have confirmed your identity, return to the checkout to complete your order.
Now you can press the ‘Payment confirmed’ button and you’ll see a confirmation of your order on the checkout screen.
Thank you for watching.
Receive notifications when you spend using your M&S Credit Card – so you can stay on top of things
An easy and secure alternative to calling us to ask account specific questions
Don’t spend your precious time on hold.
Chat with us is now available in the M&S Banking App.
Ask specific questions about your account securely within the M&S Banking App instead of calling. (App available on compatible devices).
If you’re ready to start using the M&S Banking App, head to the App store or Google Play store to download.
Please note device restrictions apply.
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Our Digital M&S PASS gives you added protection when you're using mobile banking. It also allows you to generate unique security codes, which only you have access to, to sign in to Internet Banking and to verify certain changes and transactions. This is known as two factor authentication, and adds an extra layer of security when you use our digital banking services.
Your fingerprint and face are excellent security devices; no two are exactly the same and you've always got them with you! Your device will need to be enabled with face or fingerprint recognition (if available), and be compatible with the M&S Banking App. We recommend that you use the most up-to-date operating system.
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