Banking app updates
We continually work to bring new app and security features to our app to help you carry out your day to
day banking in the palm of your hand.
11 March 2022
Update contact details for Android
If you use our app on an Android device, you’re now also able to update your email address and your mobile, work or home phone numbers within our app. Visit our update contact details page to find out how.
16 November 2021
Update contact details
If you use our app on an Apple device, you’re now able to update your email address and your mobile, work or home phone numbers within our app. Visit our update contact details page to find out how.
18 August 2021
You’re now able to choose to be notified when you spend using your M&S Credit Card – so you can stay on top of things. This feature can easily be enabled through your M&S Banking App. To find out how, visit our Frequently asked questions.
26 May 2021
Activate your M&S Credit Card
We have launched a new feature within the M&S Banking App which allows you to activate your M&S Credit Card – it’s easy and secure, and you can do it on the move!
7 April 2021
Changes to how you sign in
We have made some changes to the screens when you sign in to the app. You will notice there is a new
iOS customers – You will be given the option to sign in with Touch ID, Face ID or your Digital
Android customers - during the sign in process, we have also changed in some instances the references
sign in with 'Fingerprint' to 'Biometrics'. You will be given the option to be able to sign in with
biometrics (fingerprint or face on compatible devices) or your Digital M&S PASS PIN.
The 'Generate security code' is still at the bottom of the sign in page – customers signing in with
fingerprint will find this easier to access.
25 February 2021
Re-designed accounts and transaction screens
When you now select the account you wish to view from the balances screen, you will land directly on
transactions screen (rather than on the account details screen). Don't worry, you can still see your
account details by simply swiping down on the transactions screen.
18 January 2021
'Chat with us' online
We have launched a new feature within the M&S Banking App which allows you to ask specific
about your account – it's an easy and secure alternative to calling us and means you won't waste any
more time waiting on hold!
The M&S Banking App is currently available on compatible devices running
operating system iOS version 12.2 and higher. The app is also compatible with Android 6 or higher. We
recommend using the most up to date operating system your device can support.
Apple, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. iOS is a trademark of Cisco and used by Apple under licence. Android is a trademark of Google LLC.