Common credit card questions
Explore the different ways you can pay your M&S Credit Card, including setting up or amending a Direct Debit
If you don't recognise a transaction or need to raise a dispute, here are the steps you need to follow
Have you forgotten or locked your credit card PIN? Don’t worry, it’s simple to unlock your PIN or view it within our app
Before you use your M&S Credit Card you'll need to activate it. Once it's activated, it's ready to use straightaway
Keep your contact details up-to-date so you are kept informed about changes
Planning a trip abroad? Find out information about using your M&S Credit Card outside of the UK
Understand the fees and charges that are linked to your credit card account
Learn more about your balance transfer and how to view the details in the M&S Banking App
Additional support
Find out about how we can support you through different life events
Worried about your finances? Find out how we can help
We value your feedback and we’re committed to making things right
Tell us how we can support you with your banking in a way that works for you.